Cole is a lifelong resident of Hanover County. He opened Tucker-Franklin Insurance in 1998 after working as an agent with Virginia Farm Bureau. He is a graduate of George Mason University and the University of Richmond. Cole earned the prestigious Certified Risk Manager (CRM) designation in 2009, the Certified Insurance Counselor (CIC) designation in 2001 and the Life Underwriter Training Council Fellow (LUTCF) designation in 1997. He is actively involved with the Hanover Ruritan Club, the Mechanicsville Businessman Association and his church. Cole serves on the Board of Directors of the Professional Insurance Agents Association (PIA) of Virginia and DC.

Ann joined Tucker-Franklin in 2001, earning her property and casualty license in 2002. She earned the designation of Certified Insurance Service Representative in 2005. She has a degree in Legal Administration. She serves as the agency office manager and oversees all administrative, billing and policy service issues. She is well-versed in personal home and auto insurance. Ann resides in Mechanicsville with her family.

Sue joined Tucker-Franklin in 2002. She brings more than 25 years experience in the insurance industry to the agency. Sue directs incoming calls, responds to customer billing inquiries and collects premium payments. She and her husband also reside in the Mechanicsville area.

Carol joined Tucker-Franklin in November 2009. She is a native of Virginia and grew up in Henrico County. She attended St. Gertrude’s and has a degree in mass communications from VCU. She lives in Manakin-Sabot with her husband and dogs.